MIDTERM EXAMINATION
Spring 2010
MGT501- Human Resource Management (Session - 2)
Shared by Raza Tahir
Solved By vuZs Team
http://groups.google.com/group/vuZs
Time: 60 min
M - 47
Question No: 1 ( M - 1 ) .
HRIS helps managers to perform which of the following functions more effectively & systematically?
► Controlling functions
► Planning functions
► Human resource functions
► Management functions
Ref: A Human Resource Information System (HRIS) can be incredibly helpful for successfully managing your human resource functions, whether you are a manager, human resource professional, or owner and operator of a small company. It is important to discuss what both HR management and an HRIS are before we can discuss the benefits.
Question No: 2 ( M - 1 ) .
Technically HRIS is a/an:
► System software
► System hardware
► Database system
► Operating system
Ref: HRIS" is software that’s used to organize your employee’s data and for human resources and department managers to perform record keeping functions more effectively.
Question No: 3 ( M - 1 ) .
HRIS is used to facilitate the decisions related to:
► Overall organization
► Employment planning
► Sales forecasting
► Resource allocation
Question No: 4 ( M - 1 ) .
The major concern of the organizations during 1990s was:
► Productivity
► Efficiency
► Quality
► All of the given options
Reference
Question No: 5 ( M - 1 ) .
Which of the following is NOT a method of an external recruitment?
► Job advertisements
► Job postings
► Internship programs
► Job fairs
Ref: An organization can also use the policy of job posting as a internal recruitment source. In the job posting system the organization notifies its present employees about job openings through the use of bulletin boards, company publications, or personal letters.
Question No: 6 ( M - 1 ) .
Controlling involves all EXCEPT:
► Goal attainment
► Corrective measures
► Standards achievement
► Employees motivation
Question No: 7 ( M - 1 ) .
Controlling is mandatory to:
► Small & medium enterprises
► Private organizations
► All of the given options
► Large organizations
Question No: 8 ( M - 1 ) .
Effectiveness is the degree to which organizations' products/services correspond to:
► All of the given options
► Customer satisfaction
► Environmental needs
► Quality standard
Ref: Effectiveness is the degree to which the organizations output correspond to the need and wants of the external environment that include customers’ suppliers’ competitors and regulatory agencies.
Question No: 9 ( M - 1 ) .
Unofficial part of an organization formed on the basis of common interests is known as:
► Formal organization
► Informal organization
► Bureaucratic organization
► Virtual organization
Ref:The informal organization is the set of evolving relationships and patterns of human interaction within an organization that are not officially prescribed. Such informal relationships are quite powerful.
Question No: 10 ( M - 1 ) .
According to Hawthorne Studies, which of the following work ***** influenced productivity & employees' behavior?
► Formal
► Informal
► Reserved
► Ceremonial
Ref: Mayo and his team eventually concluded that the informal work group influenced productivity and employee behavior.(page 15)
Question No: 11 ( M - 1 ) .
Which of the following is categorized as the authority to give orders to subordinates?
► Functional
► Staff
► Operational
► Line
Question No: 12 ( M - 1 ) .
Which one of the following is NOT the benefit of making teams?
► Every member is mutually accountable within a team
► Teams enable organizations to better utilize employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals in all situations
Benefits of team:
full commitment by members to a common goal and mission
interdependent
mutual accountability
shared leadership
trust and a collaborative culture, and
achievement of synergy
Question No: 13 ( M - 1 ) .
The process of pursuing an inclusive culture where newcomers feel welcomed by existing employees and everyone sees the value of his or her job, is termed as:
► Management of uniformity
► Variety management
► Managing stereotypes
► Diversity management
Question No: 14 ( M - 1 ) .
How often HR planning process is implemented within an organization?
► Continuously
► Annually
► Bi-annually
► Quarterly
Ref: Human resource planning is a continuous process which recognizes the importance of developing and integrating the workforce to meet changing needs.
Question No: 15 ( M - 1 ) .
As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness?
► Ensure top management support
► Use a single source of information
► Conduct analysis for multiple jobs at once
► Review existing job documents
Question No: 16 ( M - 1 ) .
Which of the following skills are required most by the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Ref: Conceptual skills include analytical ability, logical thinking, concept formation, and inductive reasoning. They manifest themselves in things like good judgment, creativity, and the ability to see the big picture. Top mangers/CEO needs this type of skill the most.(Page 10)
Question No: 17 ( M - 1 ) .
Individual's behavior comprises of:
► Heritage
► Perception
► Emotions
► All of the given options
Question No: 18 ( M - 1 ) .
Organizations started giving more focus on the quality of work life (QWL) during:
► 1960-70
► 1970-80
► 1980-90
► 1990-2000
Question No: 19 ( M - 1 ) .
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?
► Power
► Influence
► Authority
► Command
Ref: Authority is the right to make decisions, to direct the work of others, and to give orders. Authority refers to the rights inherent in a managerial position to give orders and expect the orders to be obeyed.(Page 51)
Question No: 20 ( M - 1 ) .
Which of the following information is NOT collected through observation method while conducting job analysis?
► Who is monitoring the task?
► What task has done?
► How task has done?
► How long a task has taken to complete?
(vuzs,mh,12-05-11)
Question No: 21 ( M - 1 ) .
Which of the following is a goal-directed summary of a person's experience, education and training developed for use in the selection process?
► Curriculum vitae
► Educational record
► Career goal
► Interview questioning
Question No: 22 ( M - 1 ) .
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength?
► Cognitive aptitude test
► Job knowledge test
► Vocational interest test
► Psychomotor abilities test
Question No: 23 ( M - 1 ) .
In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali?
► Reliable test
► Content-valid test
► Face-valid test
► Construct-valid test(not sure)
Question No: 24 ( M - 1 ) .
During which stage of socialization, employees successfully internalize the organizational norms & beliefs?
► Pre-arrival stage
► Encounter stage
► Metamorphosis stage
► Post-retirement stage
Ref: Metamorphosis is complete as is the socialization process – when new members have become comfortable with the organization and their work teams. In this situation they will have internalized the norms of the organization and their coworkers; and they understand and accept these norms. (Page no.93)
Question No: 25 ( M - 1 ) .
Which of the following is considered as the last stage in the HRM/personnel development?
► Bureaucratic management
► Records and administration
► Regulative accountability
► Competitive advantage
Ref: Shift of personnel management to HRM took place in three stages:
1. Records and Administration
2. Accountability Regulations
3. Competitive Advantage
Question No: 26 ( M - 1 ) .
Decentralization offers several benefits to the organizations. Which one of the following is/are considered benefit(s) of decentralization?
► Increased work schedule flexibility
► Increased pool of skilled workers
► Increased employees participation
► All of the given options
Question No: 27 ( M - 1 ) .
A human resource manager in a medium-sized manufacturing firm is responsible to comply with the implementation of working conditions and health and safety of the workers at the workplace according to the Factories Act 1934. Which of the following external factors prompted this action?
► Labor union
► Management thought
► Work force diversity
► Government legislation
Ref: REst of three factors are internal factors and Factories Act1934 is an external factor.
Question No: 28 ( M - 1 ) .
Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts?
► Overstaffing in sales department
► Shortage of machine operators in production department
► Estimates of changes in the external supply
► All of the given options
Question No: 29 ( M - 1 ) .
The corporate strategy of National Investment Bank was acquisition. What would be the associated human resource strategies in order to achieve this corporate strategy?
► Aggressive recruiting and hiring, rapidly rising wages, job creation, expanding training and development
► Layoffs, wage reduction, productivity increases, job redesign, renegotiating labor arrangement
► Specialized job creation, hiring of specialists, specialized training and development
► Selective layoffs, transfers/placement, job combinations, orientation and training, managing cultural transition
Reference
Question No: 30 ( M - 1 ) .
The human resource manager of a large textile organization based in Faisalabad is unable to hire best people for her company because of a new restriction that no longer pays traveling cost to participate in job fairs of other cities. Therefore he is limited to college job fairs within the city. What one of the following recruiting constraints is most affecting her organization?
► Organizational image
► Internal organizational politics
► Government's influence
► Costs
Question No: 31 ( M - 1 ) .
All of the following are advantages of internal recruiting except
► It is less costly than going outside to recruit
► Those chosen internally already know the organization
► It improves the probability of good selection
► It generate infighting among the rival candidates for promotion
Question No: 32 ( M - 1 ) .
For the post of CCR in a call center, candidate has passed the usual selection criteria- the employment test, interview and background checks. What should be the next step?
► To verify educational documents
► To pass screening interview
► To complete application blank
► To give him appointment letter
Question No: 33 ( M - 1 ) .
How does mentoring differ from the orientation?
► Mentoring is done when an employee is being prepared for jobs of greater responsibility. Orientation is done when an employee first joins an organization
► Mentoring is done by the supervisor. Orientation is conducted by the peers
► Mentoring is done to familiarize employees with procedures. Orientation is guiding employee in task completion
► There is no difference in mentoring and orientation
Question No: 34 ( M - 1 ) .
Why are training programs evaluated in the industry?
► Evaluation is required for junior cadre employees training programs
► Employees have the right to comment on the training they receive
► Evaluation is a necessary component of establishing training effectiveness
► Organizations are legally bound to evaluate training programs
Question No: 35 ( M - 3 )
What measures should be taken at the pre-arrival stage of socialization?
Question No: 36 ( M - 5 )
Who are contingent workers? Discuss the significance of such workers for an organization.
Question No: 37 ( M - 5 )
Being a human resource manager of a medium sized manufacturing organization how you will make sure that the recruitment program of your organization is non discriminatory?