MIDTERM EXAMINATION
Spring 2010
MGT501- Human Resource Management (Session - 2)

Shared by Raza Tahir

 

Solved By vuZs Team  

http://groups.google.com/group/vuZs

www.vuzs.info

 
Time: 60 min
M - 47
 

Question No: 1 ( M - 1 ) .
HRIS helps managers to perform which of the following functions more effectively & systematically?
► Controlling functions

Planning functions
Human resource functions
Management functions
Ref: 
A Human Resource Information System (HRIS) can be incredibly helpful for successfully managing your human resource functions, whether you are a manager, human resource professional, or owner and operator of a small company. It is important to discuss what both HR management and an HRIS are before we can discuss the benefits.


Question No: 2 ( M - 1 ) .
Technically HRIS is a/an:
System software
► System hardware

Database system
Operating system
Ref: 
HRIS" is software that’s used to organize your employee’s data and for human resources and department managers to perform record keeping functions more effectively.

Question No: 3 ( M - 1 ) .

HRIS is used to facilitate the decisions related to:
Overall organization
Employment planning
Sales forecasting
Resource allocation

Question No: 4 ( M - 1 ) .
The major concern of the organizations during 1990s was:
► Productivity

Efficiency
Quality
All of the given options
Reference
Question No: 5 ( M - 1 ) .
Which of the following is NOT a method of an external recruitment?
► Job advertisements

Job postings
Internship programs
Job fairs
Ref: 
An organization can also use the policy of job posting as a internal recruitment source. In the job posting system the organization notifies its present employees about job openings through the use of bulletin boards, company publications, or personal letters.

Question No: 6 ( M - 1 ) .
Controlling involves all EXCEPT:
Goal attainment
Corrective measures
► Standards achievement
Employees motivation

Question No: 7 ( M - 1 ) .
Controlling is mandatory to:
Small & medium enterprises
Private organizations
All of the given options
Large organizations

Question No: 8 ( M - 1 ) .
Effectiveness is the degree to which organizations' products/services correspond to:
► All of the given options

Customer satisfaction
Environmental needs
Quality standard 

Ref: Effectiveness is the degree to which the organizations output correspond to the need and wants of the external environment that include customers’ suppliers’ competitors and regulatory agencies.

Question No: 9 ( M - 1 ) .
Unofficial part of an organization formed on the basis of common interests is known as:
► Formal organization

Informal organization
Bureaucratic organization
Virtual organization
Ref:T
he informal organization is the set of evolving relationships and patterns of human interaction within an organization that are not officially prescribed. Such informal relationships are quite powerful.

Question No: 10 ( M - 1 ) .
According to Hawthorne Studies, which of the following work ***** influenced productivity & employees' behavior?
► Formal

Informal
Reserved
Ceremonial
Ref: 
Mayo and his team eventually concluded that the informal work group influenced productivity and employee behavior.(page 15)

Question No: 11 ( M - 1 ) .
Which of the following is categorized as the authority to give orders to subordinates?
► Functional

Staff
Operational
Line

Question No: 12 ( M - 1 ) .
Which one of the following is NOT the benefit of making teams?
Every member is mutually accountable within a team
► Teams enable organizations to better utilize employees' talents

Teams create trust and a collaborative culture
Teams always perform better than individuals in all situations

Benefits of team:
full commitment by members to a common goal and mission
interdependent
mutual accountability
shared leadership
trust and a collaborative culture, and
achievement of synergy

Question No: 13 ( M - 1 ) .
The process of pursuing an inclusive culture where newcomers feel welcomed by existing employees and everyone sees the value of his or her job, is termed as:
► Management of uniformity

Variety management
Managing stereotypes
Diversity management

Question No: 14 ( M - 1 ) .
How often HR planning process is implemented within an organization?
Continuously

Annually
Bi-annually
Quarterly
Ref: 
Human resource planning is a continuous process which recognizes the importance of developing and integrating the workforce to meet changing needs.

Question No: 15 ( M - 1 ) .
As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness?
► Ensure top management support

Use a single source of information
Conduct analysis for multiple jobs at once
Review existing job documents

Question No: 16 ( M - 1 ) .
Which of the following skills are required most by the Top-level managers?
► Technical skills

Interpersonal skills
Conceptual skills
All of the given options
Ref: 
Conceptual skills include analytical ability, logical thinking, concept formation, and inductive reasoning. They manifest themselves in things like good judgment, creativity, and the ability to see the big picture. Top mangers/CEO needs this type of skill the most.(Page 10)


Question No: 17 ( M - 1 ) .
Individual's behavior comprises of:
► Heritage

Perception
Emotions
All of the given options

Question No: 18 ( M - 1 ) .
Organizations started giving more focus on the quality of work life (QWL) during:
► 1960-70

1970-80
1980-90
1990-2000

Question No: 19 ( M - 1 ) .
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?
Power
Influence
► Authority

Command
Ref: 
Authority is the right to make decisions, to direct the work of others, and to give orders. Authority refers to the rights inherent in a managerial position to give orders and expect the orders to be obeyed.(Page 51)

Question No: 20 ( M - 1 ) .
Which of the following information is NOT collected through observation method while conducting job analysis?
Who is monitoring the task?
What task has done?
How task has done?
► How long a task has taken to complete?

(vuzs,mh,12-05-11)
Question No: 21 ( M - 1 ) .
Which of the following is a goal-directed summary of a person's experience, education and training developed for use in the selection process?
Curriculum vitae
► Educational record

Career goal
Interview questioning

Question No: 22 ( M - 1 ) .
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength?
► Cognitive aptitude test

Job knowledge test
Vocational interest test
Psychomotor abilities test

Question No: 23 ( M - 1 ) .
In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali?
Reliable test
► Content-valid test

Face-valid test
Construct-valid test(not  sure)

Question No: 24 ( M - 1 ) .
During which stage of socialization, employees successfully internalize the organizational norms & beliefs?
Pre-arrival stage
► Encounter stage

Metamorphosis stage
Post-retirement stage
Ref: 
Metamorphosis is complete as is the socialization process – when new members have become comfortable with the organization and their work teams. In this situation they will have internalized the norms of the organization and their coworkers; and they understand and accept these norms. (Page no.93)

Question No: 25 ( M - 1 ) .
Which of the following is considered as the last stage in the HRM/personnel development?
Bureaucratic management
Records and administration
► Regulative accountability

Competitive advantage
Ref: 
Shift of personnel management to HRM took place in three stages:

1. Records and Administration
2. Accountability Regulations
3. Competitive Advantage

Question No: 26 ( M - 1 ) .
Decentralization offers several benefits to the organizations. Which one of the following is/are considered benefit(s) of decentralization?
► Increased work schedule flexibility

Increased pool of skilled workers
Increased employees participation
All of the given options

Question No: 27 ( M - 1 ) .
A human resource manager in a medium-sized manufacturing firm is responsible to comply with the implementation of working conditions and health and safety of the workers at the workplace according to the Factories Act 1934. Which of the following external factors prompted this action?

► Labor union

► Management thought
Work force diversity
Government legislation
Ref: REst of three factors are internal factors and Factories Act1934 is an external factor.
Question No: 28 ( M - 1 ) .
Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts?
► Overstaffing in sales department

Shortage of machine operators in production department
Estimates of changes in the external supply
All of the given options

Question No: 29 ( M - 1 ) .
The corporate strategy of National Investment Bank was acquisition. What would be the associated human resource strategies in order to achieve this corporate strategy?
► Aggressive recruiting and hiring, rapidly rising wages, job creation, expanding training and development
► Layoffs, wage reduction, productivity increases, job redesign, renegotiating labor arrangement

Specialized job creation, hiring of specialists, specialized training and development
Selective layoffs, transfers/placement, job combinations, orientation and training, managing cultural transition
Reference
Question No: 30 ( M - 1 ) .
The human resource manager of a large textile organization based in Faisalabad is unable to hire best people for her company because of a new restriction that no longer pays traveling cost to participate in job fairs of other cities. Therefore he is limited to college job fairs within the city. What one of the following recruiting constraints is most affecting her organization?
► Organizational image
► Internal organizational politics

Government's influence
Costs

Question No: 31 ( M - 1 ) .
All of the following are advantages of internal recruiting except
It is less costly than going outside to recruit
► Those chosen internally already know the organization

It improves the probability of good selection
It generate infighting among the rival candidates for promotion

Question No: 32 ( M - 1 ) .
For the post of CCR in a call center, candidate has passed the usual selection criteria- the employment test, interview and background checks. What should be the next step?

► To verify educational documents

To pass screening interview
To complete application blank
► To give him appointment letter

Question No: 33 ( M - 1 ) .
How does mentoring differ from the orientation?

Mentoring is done when an employee is being prepared for jobs of greater responsibility. Orientation is done when an employee first joins an organization
► Mentoring is done by the supervisor. Orientation is conducted by the peers

Mentoring is done to familiarize employees with procedures. Orientation is guiding employee in task completion
There is no difference in mentoring and orientation

Question No: 34 ( M - 1 ) .
Why are training programs evaluated in the industry?
► Evaluation is required for junior cadre employees training programs

Employees have the right to comment on the training they receive
Evaluation is a necessary component of establishing training effectiveness

Organizations are legally bound to evaluate training programs

Question No: 35 ( M - 3 )
What measures should be taken at the pre-arrival stage of socialization?

Question No: 36 ( M - 5 )
Who are contingent workers? Discuss the significance of such workers for an organization.

Question No: 37 ( M - 5 )
Being a human resource manager of a medium sized manufacturing organization how you will make sure that the recruitment program of your organization is non discriminatory?