FINALTERM EXAMINATION

Spring 2010

MGT501- Human Resource Management (Session - 2)

 

 

Solved By vuZs Team

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Time: 90 min

M - 69

Question No: 1    ( M - 1 )    .

 Jobs are compensated on the basis of:

 

        Job analysis

        Job specification

        Job worth

        Job description

   

Well-developed job descriptions are an important component of an organization's compensation plan. You need accurate and current job descriptions to develop an equitable base pay program, as well as to support your recruiting, retention, promotion, and performance efforts.

Question No: 2    ( M - 1 )    .

 The ability to think about abstract & complex situations is refered to as:

        Mechanical skill

 

        Technical skill

 

        Interpersonal skill

 

        Conceptual skill

Reference

Question No: 3    ( M - 1 )    .

 A company is hiring new entrants as well as some experienced people for its upcoming project, therefore, it is said to be:

 

        Advancing in technology

 

        Globalizing its operations

 

        Responding to frequent changes

 

        Enhancing workforce diversity

Question No: 4    ( M - 1 )    .

 HR generalist is involved in:

        Performing all or few (more than one) HR functions

        Performing a single focused HR function

        Providing orientation to employees only

        Designing special compensation packages for female employees

Generalists are people who perform tasks in a wide variety of human resource-related areas. The generalist is
involved in several, or all, of the human resource management functions.

Question No: 5    ( M - 1 )    .

 ________ team allows groups to meet without concern for space or time and enables organizations to link workers together.

        Process

 

        Self-managed

 

        Virtual

 

        Cross-functional

Question No: 6    ( M - 1 )    .

 A new circular was issued by the top management of the organization to conduct performance appraisal of each employee after completion of one year of his/her service, which term best describes the above situation?

        Project based method

        Focal point method

        Anniversary method

        Base timings method

In the anniversary method of performance appraisal, performance appraisal is conducted on the completion of one year of employees in organoization.

Question No: 7    ( M - 1 )    .

 

When supervisors are indulged in identifying the subordinates’ performance deficiencies & provide suggestions for improvements , the process is said to be:

        Strategic performance appraisal

        Organizational development

        Upward feedback

        Downward feedback

Question No: 8    ( M - 1 )    .

 If a performance appraisal focuses on an employee’s quality and quantity of wok, then the performance appraisal is focused on measuring _____.

        Generic dimensions of performance

        Performance of actual duties

        Employee competency

        Achievement of objectives

   Reference

Question No: 9    ( M - 1 )    .

 Which of the following could result in a legally questionable appraisal process?

        Conduct job analysis to establish criteria for successful performance

        Base appraisals on subjective supervisory observations

        Administer and score appraisals in a uniform manner

        Use clearly defined job performance dimensions

   Reference

Question No: 10    ( M - 1 )    .

 All of the following are examples of upward communication, EXCEPT:

        Routine staff meetings of general manager with the supervisors

        Routine discussion meetings between employee groups

        Routine meetings of supervisors with the employees

        Routine meetings of general manager with the non-supervisory employees

Question No: 11    ( M - 1 )    .

 Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?

       In-basket technique

        Role playing

        Interview simulations

       Case study

  • Role playing
A Training method in which participants are required to respond to specific problems they may actually encounter in their jobs.

Question No: 12    ( M - 1 )    .

 Which of the following is said to be an output of an organization?

        Human resource

        Physical assets

        Goods & services

        Financial reserves

Question No: 13    ( M - 1 )    .

 Which of the following helps an organization in defining and measuring the progress towards goal achievement?

        Key performance indicator

        Adoptation to legal compliance

        Strong compensation system

        Employee career planning

Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals.

Question No: 14    ( M - 1 )    .

 Which performance appraisal technique lists the traits and a range of performance?

        Paired comparison

        Management by objective

        Alternation ranking

        Graphic rating scale

Graphic Rating Scale A scale that lists a number of traits and a range of performance for each. The employee is then rated by identifying the score that best describes his or her performance for each trait.

Question No: 15    ( M - 1 )    .

 Which is considered to be the simplest method for job evaluation?

        Classification method

        Factor comparison method

        Point factor method

        Ranking method

   Reference

Question No: 16    ( M - 1 )    .

 Under which of the following methods of jobs evaluation, jobs are arranged in an order?

        Ranking method

        Classification method

        Factor comparison method

        Point factor method

 Reference

Question No: 17    ( M - 1 )    .

 Which of the following is NOT included in direct financial payments?

       Wages

       Insurance

       Commissions

       Incentives

Question No: 18    ( M - 1 )    .

 Employee rewards like health & life insurance, pensions, time-off with pay, child care facilities etc. are all referred to:

Variable pay

Fringe benefit

Monthly salary

Annual bonus

  • Fringe Benefits:

A collection of various benefits provided by an employer, which are exempt from taxation as long as certain conditions are met.  Fringe benefits commonly include health insurance, group term life coverage, education reimbursement, childcare and assistance reimbursement, cafeteria plans, employee discounts, personal use of a company owned vehicle and other similar benefits. 

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Question No: 19    ( M - 1 )    .

Which of the following is an incentive plan that rewards employees for exceeding a predetermined goal by sharing the extra profits?

Scanlon plan

Piece-work plan

Gainsharing plan

Variable pay plan  

Question No: 20    ( M - 1 )    .

 Which of the following criteria is said to be essential for an effective communication?

Sender and receiver are using the same code\language

At least two people are involved & willing to communicate

A channel to communicate should be present

All of the given options 

Question No: 21    ( M - 1 )    .

 “Employees' appraisal should not be influenced by characteristics like ethnicity, color, nationality, age & gender.” Which of the following defends the above statement?

Rights to privacy

Labor law

Employment at will

Discrimination law 

Question No: 22    ( M - 1 )    .

 ____________ is the early return of an expatriate manager to the home country without completion of an overseas assignment.

Culture shock

Expatriate return

Expatriate failure

Repatriation

 Reference   

Question No: 23    ( M - 1 )    .

 “Leaders are born not made”. Which of the following theory depicts the given statement?

Trait Theory

Situational Theory

Behavioral Theory

Motivational Theory

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Question No: 24    ( M - 1 )    .

 Which of the following skills are required for an effective team?

Problem-solving skills

Technical skills

Interpersonal skills

All of the given options 

Question No: 25    ( M - 1 )    .

 Ms. Sadia always takes complex tasks as challenge rather than considering them as burden and tries to optimize her potential to handle the perceived challenges. Which one of the following traits depicts Sadia as a leader?

Intelligence

Knowledge ( not sure)

Dominance

Self-confidence 

Question No: 26    ( M - 1 )    .

"Accounting department of 'EFU General Insurance ltd', share information of multiple levels of different departments to assist in preparing the annual budget on a consistent basis". Which type of communication it is?

Diagonal communication

Horizontal communication

Upward communication

Downward communication

Question No: 27    ( M - 1 )    .

 Which of the following does not signify the usefulness of conflict?

It brings life and creativity

It promotes goal achievement

It encourages organizational politics

It promotes change & synergy

Question No: 28    ( M - 1 )    .

 JJP Enterprise seeks to attract one of its managers to move to Gawadar to manage the working of its subsidiary in Gawadar. The firm will likely need to offer a ________________ in addition to a manager’s base salary.

Cost-of-living allowance

Bonus

Hardship allowance

Tax equalization adjustment

Hardhsip Allowance:

Hardship allowanceis an additional pay for an employee who accepts an assignment in difficult conditions.

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Question No: 29    ( M - 1 )    .

 Which of the following is not included in intrinsic rewards?

Promotion opportunities

Working conditions

Interesting work

Wages

Definition: Intrinsic motivation refers to motivation that comes from inside an individual rather than from any external or outside rewards, such as money or grades.

Question No: 30    ( M - 1 )    .

 Which of the following is not included in intrinsic rewards?

Promotion opportunities

Credit union

Working conditions

Interesting work

Question No: 31    ( M - 1 )    .

The progressive discipline procedures that address the issue of discharge belong to which offense?

 

First offense

Second offense

Third offense

Fourth offense

 Reference

Question No: 32    ( M - 1 )    .

Collective-bargaining process can’t be completed with out negotiations. What do management and union ensure?

 

That conflict is contained within manageable boundaries

Agreement between all parties sould not be involved

That conflict is always resolved by force

It achieves a set of lasting agreements

  Reference  

Question No: 33    ( M - 1 )    .

Protection from undesirable circumstances and safety come under which stage of Maslow hierarchy of need?

        First

        Second

        Third

        Fourth 

Question No: 34    ( M - 1 )    .

Pictures of minorities, women and disabled employees in company broachers give credibility to which of the following message?

 

        “We are an equal opportunity employer”

        “We are working on women right”

        “We offend sexual harassment at workplace”

        “We provide healthy work environment”

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Question No: 35    ( M - 1 )    .

 All of the following are advantages of internal recruiting except

 

It is less costly than going outside to recruit

Those chosen internally already know the organization

It improves the probability of good selection

It generate infighting among the rival candidates for promotion

   

Question No: 36    ( M - 1 )    .

For the post of tutor, candidates are asked to deliver a lecture to a group of selected students. Which one of the following statement is most correct?

 

This is used to have a face to face interaction

Demonstration is mandatory for all post graduate colleges

Delivering lecture is a type of work sampling

This is an example of in-basket simulation

   

Question No: 37    ( M - 1 )    .

 Which of the following statement is correct regarding work sampling?

 

It is often difficult to use for managerial jobs because it is hard to address the full range of managerial activities

Work sampling techniques are conducted for candidates applying for higher positions in organization

Work sampling techniques are much expensive and it’s really very hard to interpret results

This technique is used to measure the impact of employee’s job satisfaction on performance

   

Question No: 38    ( M - 1 )    .

 Which of the following is considered as “Red Flag” concerning the job applicants?

 

When the applicant is providing detailed information about his work history

When the applicant is giving solid justification for leaving last job

When the applicant is describing his engagement in personal business in between the gap of his first and last jobs

When the applicant is avoiding to provide previous employment history

   

Question No: 39    ( M - 1 )    .

 How does mentoring differ from the orientation?

 

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Mentoring is done when an employee is being prepared for jobs of greater responsibility. Orientation is done when an employee first joins an organization

Mentoring is done by the supervisor. Orientation is conducted by the peers

Mentoring is done to familiarize employees with procedures. Orientation is guiding employee in task completion

There is no difference in mentoring and orientation

   

Question No: 40    ( M - 1 )    .

 Individual based rewards include all of the following EXCEPT

Merit pay

Bonus

Piece work plan

Gain sharing

Gain sharing program is included in " Plant Wide plans". Individual-based plans are the most widely used pay-for-performance plans in industry. There are several plans that can be used: merit pay, bonus programs, and awards.

Question No: 41    ( M - 1 )    .

 Under which of the following situation would a team-based compensation most likely function well?

 

A situation in which a team of workers perform interdependent tasks

A situation in which a team of workers perform independent tasks

A situation in which a team of workers have homogenous skills and competencies

A situation in which a team of workers have mutual distrust for each other

   

Question No: 42    ( M - 1 )    .

 Which of the following statement is correct for explaining difference between leadership and power?

Leadership focuses influence upward. Power is used to gain downward influence.  

Leadership is a mean of achieving goals. Power focuses on goal achievement.

Leadership requires goal compatibility with followers. Power requires follower dependency.

Leadership required followers’ independency. Power requires goal compatibility with followers.

 Reference   

Question No: 43    ( M - 1 )    .

 All of the following organizational characteristics can be substitutes for leadership EXCEPT

Clear formalized tasks

Mechanistic rules and procedures

Unified work groups

Mentor relationships

All of the given options

Reference

Question No: 44    ( M - 1 )    .

Mr. Yoong is a Chinese executive working in Zong Telecom Pakistan, a China based telecommunication company. Mr. Yoong is therefore be classified as a/an:

Guest-country national

Host-country national

Expatriate

Third-country national

An expatriate (in abbreviated form, expat) is a person temporarily or permanently residing in a country and culture other than that of the person's upbringing or legal residence.

 

Question No: 45    ( M - 1 )    .

 ___________________ are importers and exporters, they have no investment outside of their home country.

International companies

Multinational companies

Global companies

Transnational companies

   

Question No: 46    ( M - 1 )    .

 What is the main point of difference between a multinational and transnational corporation?

 

Transnational corporations have a central corporate facility but highly decentralized operations and MNC is more focused on adapting their products and service to each individual local market.

Transnational corporations have centralized operations and MNC has decentralized operations

Transnational corporations invested in foreign operations and MNC invested in local operations

Transnational concentrate on local markets and MNC focus on foreign markets

 Reference   

Question No: 47    ( M - 1 )    .

Shaukat was accused of using organizational resources for personal use. He was caught red-handed thrice by his manager while misusing the company resources. If you were in place of his manager what actions would you take against him?

Warn him in writing

Suspend him for some time

Dismiss him permanently

It is too early to take any action

 Rationale : He has been given three chances. Now its enough I think. I am still not sure about my answer. (umeed-17-07-2011)  

Question No: 48    ( M - 1 )    .

 Which of the following given statement is most appropriate regarding employee access to their employment history files?

Employee can demand to immediately see their file whenever they want

An employee may have access to file on a 24 hour turnaround time

An employee may have access to file on giving one month prior application

An employee may have no access to his employment history file

The purpose of the Personnel Files Act as explained by the Commonwealth Court is to acknowledge the right of both public and private employees to review files held by their employers that contain information about themselves, and not to permit access to employees’ personnel files by the general citizenry of Common wealth. Bangor Area Educ. Ass’n v. Angle, 720 A.2d 198 (Pa.Cmwlth. 1998).
  

Question No: 49    ( M - 3 )

There are three types of positive powers that effective leaders use; charismatic, expert and referent power. Explain expert power with examples.

 

Question No: 50    ( M - 3 )

What are the three key areas need to be addressed while doing global business? Define each.

 

Question No: 51    ( M - 5 )

What measures should be taken to handle organizational politics?

   

Question No: 52    ( M - 5 )

 Is it necessary for a leader to be best performer among all?

 

Question No: 53    ( M - 5 )

Explain the expectancy theory. Also identify its three elements and the formula derived by the scientist in this theory.

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