FINALTERM  EXAMINATION

Fall 2009

MGT501- Human Resource Management (Session - 1)

(Shared by Asad Munir)

http://groups.google.com/group/vuZs

Time: 120 min

M - 92

Question No: 1    ( M - 1 )    .

 Impact of individuals' behavior within an organization is studied under:

 

       Organizational culture

       Organizational norms

       Organizational behavior

       Organizational rules

   

Question No: 2    ( M - 1 )    .

 Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?

       Job title

 

       Job specification

 

       Job description

 

       Job evaluation

 

   

Question No: 3    ( M - 1 )    .

 Job analysis is performed to define:

       Job description & job specification

       Job specification & job position

       Organizational rules & policies

       Job description & job duties

   http://groups.google.com/group/vuZs

 

Question No: 4    ( M - 1 )    .

 The group of tasks performed within an organization is known as:

       Duty

       Responsibility

       Job

       Position

   

Question No: 5    ( M - 1 )    .

 Which of the following had gained importance during 1970s to save the organizations from courts?

       Trade unions                                 

       Human relation movement

        Employment legislations            

       None of the given options

   

Question No: 6    ( M - 1 )    .

 Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices?

       Affirmative action

       Legal compliance

       Equal employment opportunity

       Stereotype

   

Question No: 7    ( M - 1 )    .

 Entrepreneurs are said to perform the:

       Interpersonal role

 

       Informational role

 

       Supportive role

 

       Decisional role

 

   

Question No: 8    ( M - 1 )    .

 Which is NOT a weakness of group decision-making?

 

 

       Group decisions are time-consuming

 

       Groups enhance creativity through diverse views

 

       Group members suffer from ambiguous responsibilities

 

       Groups can be dominated by one or a few members

 http://groups.google.com/group/vuZs

 

   

Question No: 9    ( M - 1 )    .

 ________ team allows groups to meet without concern for space or time and enables organizations to link workers together.

 

 

       Process

 

       Self-managed

 

       Virtual

 

       Cross-functional

 

   

Question No: 10    ( M - 1 )    .

 Evaluation method generally adopted by most of the educational institutes to evaluate the students’ academic performance is:

       Project based method

       Focal point method

       Anniversary method

       Base timings method

   

Question No: 11    ( M - 1 )    .

 When subordinates provide feedback for supervisors, the comments should be presented anonymous because identifiable responses tend to result in:

       More critical ratings

       More negative attitudes from managers

       More overstated ratings

       All of the given options

   

Question No: 12    ( M - 1 )    .

 Which of the following could result in a legally questionable appraisal process?

       Conduct job analysis to establish criteria for successful performance

       Base appraisals on subjective supervisory observations

       Administer and score appraisals in a uniform manner

       Use clearly defined job performance dimensions

   

Question No: 13    ( M - 1 )    .

 Due to which of the following reason, subordinates may feel dissatisfied with their appraisal interviews?

       They feel threatened during the interview

       They can influence the course of the interview

       Constructive interviewer is conducting the interview

       Their poor performance is being highlighted

   

Question No: 14    ( M - 1 )    .

 Which of the following situation can be addressed through need assessment?

       The post training effects on organization

       The decisions regarding contents of training

       The selection of an appropriate medium for training

       The main issue that should be resolved through training

   http://groups.google.com/group/vuZs

 

Question No: 15    ( M - 1 )    .

 Customer complaints & employee grievances can be used to:

       Determine training needs

       Deliver training contents to employees

       Offer development packages

       Ensure continuous learning

   

Question No: 16    ( M - 1 )    .

 Which of the following involves channeling the behavior of all personnel to accomplish the organization's mission and objectives while simultaneously helping them accomplish their own career objectives?

       Planning

       Organizing

       Leading

       Controlling

   

Question No: 17    ( M - 1 )    .

 Initially the personnel department was only involved in:

       Recruitment & selection 

       Compensation & benefits

       Training & development 

       Scheduling vacations   

   

Question No: 18    ( M - 1 )    .

 The process of discovering potential candidates for actual or anticipated organizational vacancies is known as:

       HR planning

       Job analysis

       Recruitment

       Selection

   

Question No: 19    ( M - 1 )    .

 Which of the following term is used for choosing the individual that is best suited to a particular position and to the organization from a group of potential applicants?

       ► Recruitment

       Selection

       ► Staffing

       ► Enrollment

    

Question No: 20    ( M - 1 )    .

 Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength?  

 

       Cognitive aptitude test

       Job knowledge test

       Vocational interest test

       Psychomotor abilities test

   

Question No: 21    ( M - 1 )    .

 Background investigations and reference checks are considered to verify candidate’s _____________ .

       Age

       Marital status

       Credentials

       Gender

   http://groups.google.com/group/vuZs

 

Question No: 22    ( M - 1 )    .

 Which of the following department is responsible for the socialization of new employees?

       Human Resource Department

       Accounts Department

       Marketing Department

       Administration Department

   

Question No: 23    ( M - 1 )    .

 The process of anticipating management needs, reviewing the skills inventory of a firm and creating replacement charts, is known as:

       Action planning

       Management development

       Management skills' inventory

       Succession planning

   

Question No: 24    ( M - 1 )    .

 Employee commitment had suffered a lot in recent years due to which of the following reasons?

       Structural downsizing

       Skill inadequacy

       Rational appraisals

       Organizational expansion

   

Question No: 25    ( M - 1 )    .

 The lifelong series of activities that contribute to a person’s career exploration, establishment, success, and fulfillment is called:

       Organizational development

       Career management

       Career development

       Career planning

   

Question No: 26    ( M - 1 )    .

 The process through which someone becomes aware of his/her personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals, is known as:

       Organizational development

       Career management

       Career development

       Career planning

   

Question No: 27    ( M - 1 )    .

 Which demographic group MOSTLY experiences the difficulty with career progress within Pakistan?

       Women

       Old men

       Professionals

       Young men

   

Question No: 28    ( M - 1 )    .

 'Monoo Textiles' wants to encourage the involvement of women on the upper-level managerial positions. Which of the following suggestions should Monoo Textiles consider?

       Offering flexible work schedules

       Providing additional financial benefits

       Awarding seniority status

       Facilitating with career success teams

   

Question No: 29    ( M - 1 )    .

 Which of the following helps an organization in defining and measuring the progress towards goal achievement?

       Key performance indicator

       Adoptation to legal compliance

       Strong compensation system

       Employee career planning

   

Question No: 30    ( M - 1 )    .

 The first step in developing a behaviorally anchored rating scale is to:

       Develop performance dimensions

       Generate critical incidents

       Re-allocate incidents

       Scale incidents

   

Question No: 31    ( M - 1 )    .

 'Job evaluation' served as a strong base for which of the following area of an organization?

       Compensation packages

       Training modules

       Organizational policies

       Rules & regulations

   

Question No: 32    ( M - 1 )    .

 Which of the following is one of the disadvantages related to "Factor Comparison Method"?

       Fixed compensable factors may lead to faulty results

       More value can be assigned to factors than job’s actual worth

       Useless for managerial jobs with subjective criteria

       Not useful when jobs are different from each other

   

Question No: 33    ( M - 1 )    .

 Ali was working as MTO in ABL & getting the package of Rs.20.000, few weeks ago he resigned from ABL & joined HBL which is offering him Rs.30,000 at the same post of MTO. In this situation HBL is adopting the ________ pay strategy.

       Above market rate

       Below market rate

       At market rate

       All of the given options

   http://groups.google.com/group/vuZs

 

Question No: 34    ( M - 1 )    .

 For which of the following reason, organizations consider employee benefits important?

       To attract new blood in the organizations

       To retain the valuable employees

        To create good reputation in the market

       All of the given options

   

Question No: 35    ( M - 1 )    .

 Which of the following is NOT included in the indirect benefits?

       Medical assistance

       Gain sharing

       Pension plans

       Paid vacations

   

Question No: 36    ( M - 1 )    .

 Approximately, what percentage of the total payroll costs is contributed to benefits?

       Up to 40%

       Up to 10%

       Up to 90%

       Up to 80%

   

Question No: 37    ( M - 1 )    .

 If being a manager you have the power to dismiss, suspend or demote your subordinates, you are said to have which of the following power?

       Charismatic power

       Referent power

       Coercive power

       Legitimate power

   

Question No: 38    ( M - 1 )    .

 All of the following are reasons of conflicts in an organization, EXCEPT:

       Everyone competing for scarce resources

       Interactionist view about employees

       Poor coordination among employees

       Stereotypical views about employees

   

Question No: 39    ( M - 1 )    .

 Communication within a project team, emerged from different grades and departments of an organization is an example of:

 

       Diagonal communication

       Horizontal communication

       Upward communication

        Downward communication

   

Question No: 40    ( M - 1 )    .

 The document having ‘terms & conditions of employment’ gets signed by the employee at the time of joining to:

       Review terms on regular basis

       Maintain employee database

       Satisfy the top management

       Get employee’s written approval

   

Question No: 41    ( M - 1 )    .

 Involuntary bodily pressures like heart beat rate are controlled through:

       Biofeedback

       Transcendental meditation

       Hypnosis

       Burnout

   

Question No: 42    ( M - 1 )    .

 _______________ are always non-citizens of the countries in which they are working.

       Expatriates

       Third country nationals

       Home-country nationals

       Host-country nationals

   

Question No: 43    ( M - 1 )    .

 Farhan usually tries to create off-channel relationships with the high level bodies to:

       Be an effective leader

       Gain power through upward influence

       Get quick promotions

       Expand his interpersonal network

   http://groups.google.com/group/vuZs

 

Question No: 44    ( M - 1 )    .

 If the frequency of banned behavior of an employee increases, it is better to:

       Provide employee some sort of counseling

       Inform top management about it and take no action

       Monitor employees’ behavior on regular basis

       Increase the intensity of the disciplinary action against him

   

Question No: 45    ( M - 1 )    .

 Which of the following employee benefits are legally imposed on organizations?

       Social security

       Stock options

       Care centers

       Flexible hours

   

Question No: 46    ( M - 1 )    .

 Mental and physical capacities of an individual to perform various tasks which come from knowledge, learning, and experiences are termed as:

 

       Perceptions

       Emotions

       Values

       Abilities

   

Question No: 47    ( M - 1 )    .

 Which of the following term is used to represent the employees’ disappointment with their management & employers?

       Arbitration

       Mediation

       Boycott

       Grievance

   

Question No: 48    ( M - 1 )    .

 United Nations sent a rescue team in the supervision of Mr. Kim from Geneva to the northern areas of Pakistan affected by the destructive earthquake of 2005. In this situation Mr. Kim is a/an:

       Parent-country national

       Host-country national

       Third-country national

       Local-country national

   

Question No: 49    ( M - 1 )    .

 All of the following could be goals of conflict, EXCEPT:

        Satisfying monetary needs

       Achieving special tasks

       Attaining desired happiness

       Avoiding employee grievances

   

Question No: 50    ( M - 1 )    .

 The heart of a continuous effort designed to improve employee’s competency and organizational performance is known as;

 

       Development

       Learning

       Training

       Relevance

    

Question No: 51    ( M - 1 )    .

 Learning about oneself is referred as;

       Self Actualization

       Self Assessment

       Self Reading

       Self Rationalization

   

Question No: 52    ( M - 1 )    .

 A method of career path that contains both a vertical sequence of jobs and a series of horizontal opportunities is known as;

       Traditional Career Path

       Network Career Path

       Lateral Skill Path

       Dual-Career Path

   

Question No: 53    ( M - 1 )    .

 When an individual sets career goals and identifies the means to achieve them, the process is known as;

       Career Path

       Career Planning

       Career Short Sightedness

       Career Development

   

Question No: 54    ( M - 1 )    .

 Which of the following is not included in intrinsic rewards?

       Promotion opportunities

       Working conditions

       Insurance

       Interesting work

   

Question No: 55    ( M - 1 )    .

 OWBPA stands for which of the following act?

       Older Workers Benefit Protection Act

       Older Women Benefit Protection Act

       Older Wife Benefit Protection Act

       Older Worth Benefit Protection Act

   http://groups.google.com/group/vuZs

 

Question No: 56    ( M - 1 )    .

 FMLA stands for which of the following act?

       Family and Medical Leave Act of 1993

       Family and Maternal Leave Act of 1993

       Family and Mother Leave Act of 1993

       Family and Mental Leave Act of 1993

   

Question No: 57    ( M - 1 )    .

 POS stands for which of the following option?

       Point-of-service

       Person-of-service

       Point-of-solution

       Personality-of-service

   

Question No: 58    ( M - 1 )    .

 Which one of the following option describes the individuals’ capacity to influence decisions?

 

 

       Span of control

       Line authority

       Staff authority

       Power

   

Question No: 59    ( M - 1 )    .

 The composition of managers’ experience, skills, abilities, and knowledge represents which type of power?

 

 

       Rewarded power

       Expert power

       Referent power

       Legitimate power

   

Question No: 60    ( M - 1 )    .

 The traditional view about conflict explains the concept in which of the following way?


       Evidence of a failure in management

        Good for a group

       Improves productivity

       Cannot be evaded

   From the traditional view, any conflict will be seen as bad. Since the evaluation of a manager’s performance is made by higher-level executives, those managers who do not succeed in eliminating conflicts are likely to be appraised negatively. Failure to follow this advice might result in the premature departure of the manager.

Above reference is taken from Stephen P.Robbins's book organizational behavior.

    • Conflict is bad & should be avoided
    • Results from lack of openness & trust
    • Evidence of a failure in management


Question No: 61    ( M - 1 )    .

 Who has presented the theory of Existence Relatedness Growth (ERG)?

       Alderfer

       McGregor

       Edward Thorndike

       McClelland

   

Question No: 62    ( M - 1 )    .

 Who has presented the Reinforcement Theory?

       Alderfer

       McGregor

       Edward Thorndike

       McClelland

   

Question No: 63    ( M - 1 )    .

 Which of the following test is used by McClelland to prove his theory?

       Thematic Apperception Test

       Vibrant Test

        Simulation Test

       Personality Test

   

Question No: 64    ( M - 1 )    .

 Which of the following term can be defined as “A state of mind, desire, energy or interest that translates into action”?

       Motivation

       Stimuli

       Resentment

       Conation

   

Question No: 65    ( M - 3 )

 What are the measures one should take to overcome the problem of “Do Only What You Get Paid for” Syndrome?

 

   

Question No: 66    ( M - 5 )

 What steps organizations can take to enhance the career advancements of their female employees?

   

Question No: 67    ( M - 10 )

 How an individual proceeds his/her career development?

   http://groups.google.com/group/vuZs

 

Question No: 68    ( M - 10 )

 “Performance measurement affects employees in many ways.” Discuss this statement.