FINALTERM EXAMINATION
Fall 2009
MGT501- Human Resource Management (Session - 1)
(Shared by Asad Munir)
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Time: 120 min
M - 92
Question No: 1 ( M - 1 ) .
Impact of individuals' behavior within an organization is studied under:
►Organizational culture
►Organizational norms
►Organizational behavior
►Organizational rules
Question No: 2 ( M - 1 ) .
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?
►Job title
►Job specification
►Job description
►Job evaluation
Question No: 3 ( M - 1 ) .
Job analysis is performed to define:
►Job description & job specification
►Job specification & job position
►Organizational rules & policies
►Job description & job duties
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Question No: 4 ( M - 1 ) .
The group of tasks performed within an organization is known as:
►Duty
►Responsibility
►Job
►Position
Question No: 5 ( M - 1 ) .
Which of the following had gained importance during 1970s to save the organizations from courts?
►Trade unions
►Human relation movement
► Employment legislations
►None of the given options
Question No: 6 ( M - 1 ) .
Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices?
►Affirmative action
►Legal compliance
►Equal employment opportunity
►Stereotype
Question No: 7 ( M - 1 ) .
Entrepreneurs are said to perform the:
►Interpersonal role
►Informational role
►Supportive role
►Decisional role
Question No: 8 ( M - 1 ) .
Which is NOT a weakness of group decision-making?
►Group decisions are time-consuming
►Groups enhance creativity through diverse views
►Group members suffer from ambiguous responsibilities
►Groups can be dominated by one or a few members
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Question No: 9 ( M - 1 ) .
________ team allows groups to meet without concern for space or time and enables organizations to link workers together.
►Process
►Self-managed
►Virtual
►Cross-functional
Question No: 10 ( M - 1 ) .
Evaluation method generally adopted by most of the educational institutes to evaluate the students’ academic performance is:
►Project based method
►Focal point method
►Anniversary method
►Base timings method
Question No: 11 ( M - 1 ) .
When subordinates provide feedback for supervisors, the comments should be presented anonymous because identifiable responses tend to result in:
►More critical ratings
►More negative attitudes from managers
►More overstated ratings
►All of the given options
Question No: 12 ( M - 1 ) .
Which of the following could result in a legally questionable appraisal process?
►Conduct job analysis to establish criteria for successful performance
►Base appraisals on subjective supervisory observations
►Administer and score appraisals in a uniform manner
►Use clearly defined job performance dimensions
Question No: 13 ( M - 1 ) .
Due to which of the following reason, subordinates may feel dissatisfied with their appraisal interviews?
►They feel threatened during the interview
►They can influence the course of the interview
►Constructive interviewer is conducting the interview
►Their poor performance is being highlighted
Question No: 14 ( M - 1 ) .
Which of the following situation can be addressed through need assessment?
►The post training effects on organization
►The decisions regarding contents of training
►The selection of an appropriate medium for training
►The main issue that should be resolved through training
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Question No: 15 ( M - 1 ) .
Customer complaints & employee grievances can be used to:
►Determine training needs
►Deliver training contents to employees
►Offer development packages
►Ensure continuous learning
Question No: 16 ( M - 1 ) .
Which of the following involves channeling the behavior of all personnel to accomplish the organization's mission and objectives while simultaneously helping them accomplish their own career objectives?
►Planning
►Organizing
►Leading
►Controlling
Question No: 17 ( M - 1 ) .
Initially the personnel department was only involved in:
►Recruitment & selection
►Compensation & benefits
►Training & development
►Scheduling vacations
Question No: 18 ( M - 1 ) .
The process of discovering potential candidates for actual or anticipated organizational vacancies is known as:
►HR planning
►Job analysis
►Recruitment
►Selection
Question No: 19 ( M - 1 ) .
Which of the following term is used for choosing the individual that is best suited to a particular position and to the organization from a group of potential applicants?
► Recruitment
► Selection
► Staffing
► Enrollment
Question No: 20 ( M - 1 ) .
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength?
►Cognitive aptitude test
►Job knowledge test
►Vocational interest test
►Psychomotor abilities test
Question No: 21 ( M - 1 ) .
Background investigations and reference checks are considered to verify candidate’s _____________ .
►Age
►Marital status
►Credentials
►Gender
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Question No: 22 ( M - 1 ) .
Which of the following department is responsible for the socialization of new employees?
►Human Resource Department
►Accounts Department
►Marketing Department
►Administration Department
Question No: 23 ( M - 1 ) .
The process of anticipating management needs, reviewing the skills inventory of a firm and creating replacement charts, is known as:
►Action planning
►Management development
►Management skills' inventory
►Succession planning
Question No: 24 ( M - 1 ) .
Employee commitment had suffered a lot in recent years due to which of the following reasons?
►Structural downsizing
►Skill inadequacy
►Rational appraisals
►Organizational expansion
Question No: 25 ( M - 1 ) .
The lifelong series of activities that contribute to a person’s career exploration, establishment, success, and fulfillment is called:
►Organizational development
►Career management
►Career development
►Career planning
Question No: 26 ( M - 1 ) .
The process through which someone becomes aware of his/her personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals, is known as:
►Organizational development
►Career management
►Career development
►Career planning
Question No: 27 ( M - 1 ) .
Which demographic group MOSTLY experiences the difficulty with career progress within Pakistan?
►Women
►Old men
►Professionals
►Young men
Question No: 28 ( M - 1 ) .
'Monoo Textiles' wants to encourage the involvement of women on the upper-level managerial positions. Which of the following suggestions should Monoo Textiles consider?
►Offering flexible work schedules
►Providing additional financial benefits
►Awarding seniority status
►Facilitating with career success teams
Question No: 29 ( M - 1 ) .
Which of the following helps an organization in defining and measuring the progress towards goal achievement?
►Key performance indicator
►Adoptation to legal compliance
►Strong compensation system
►Employee career planning
Question No: 30 ( M - 1 ) .
The first step in developing a behaviorally anchored rating scale is to:
►Develop performance dimensions
►Generate critical incidents
►Re-allocate incidents
►Scale incidents
Question No: 31 ( M - 1 ) .
'Job evaluation' served as a strong base for which of the following area of an organization?
►Compensation packages
►Training modules
►Organizational policies
►Rules & regulations
Question No: 32 ( M - 1 ) .
Which of the following is one of the disadvantages related to "Factor Comparison Method"?
►Fixed compensable factors may lead to faulty results
►More value can be assigned to factors than job’s actual worth
►Useless for managerial jobs with subjective criteria
►Not useful when jobs are different from each other
Question No: 33 ( M - 1 ) .
Ali was working as MTO in ABL & getting the package of Rs.20.000, few weeks ago he resigned from ABL & joined HBL which is offering him Rs.30,000 at the same post of MTO. In this situation HBL is adopting the ________ pay strategy.
►Above market rate
►Below market rate
►At market rate
►All of the given options
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Question No: 34 ( M - 1 ) .
For which of the following reason, organizations consider employee benefits important?
► To attract new blood in the organizations
► To retain the valuable employees
► To create good reputation in the market
► All of the given options
Question No: 35 ( M - 1 ) .
Which of the following is NOT included in the indirect benefits?
► Medical assistance
► Gain sharing
► Pension plans
► Paid vacations
Question No: 36 ( M - 1 ) .
Approximately, what percentage of the total payroll costs is contributed to benefits?
► Up to 40%
► Up to 10%
► Up to 90%
► Up to 80%
Question No: 37 ( M - 1 ) .
If being a manager you have the power to dismiss, suspend or demote your subordinates, you are said to have which of the following power?
► Charismatic power
► Referent power
► Coercive power
► Legitimate power
Question No: 38 ( M - 1 ) .
All of the following are reasons of conflicts in an organization, EXCEPT:
► Everyone competing for scarce resources
► Interactionist view about employees
► Poor coordination among employees
►Stereotypical views about employees
Question No: 39 ( M - 1 ) .
Communication within a project team, emerged from different grades and departments of an organization is an example of:
► Diagonal communication
►Horizontal communication
► Upward communication
► Downward communication
Question No: 40 ( M - 1 ) .
The document having ‘terms & conditions of employment’ gets signed by the employee at the time of joining to:
► Review terms on regular basis
► Maintain employee database
► Satisfy the top management
► Get employee’s written approval
Question No: 41 ( M - 1 ) .
Involuntary bodily pressures like heart beat rate are controlled through:
► Biofeedback
► Transcendental meditation
► Hypnosis
► Burnout
Question No: 42 ( M - 1 ) .
_______________ are always non-citizens of the countries in which they are working.
►Expatriates
► Third country nationals
► Home-country nationals
► Host-country nationals
Question No: 43 ( M - 1 ) .
Farhan usually tries to create off-channel relationships with the high level bodies to:
► Be an effective leader
► Gain power through upward influence
► Get quick promotions
► Expand his interpersonal network
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Question No: 44 ( M - 1 ) .
If the frequency of banned behavior of an employee increases, it is better to:
► Provide employee some sort of counseling
► Inform top management about it and take no action
► Monitor employees’ behavior on regular basis
► Increase the intensity of the disciplinary action against him
Question No: 45 ( M - 1 ) .
Which of the following employee benefits are legally imposed on organizations?
► Social security
► Stock options
► Care centers
► Flexible hours
Question No: 46 ( M - 1 ) .
Mental and physical capacities of an individual to perform various tasks which come from knowledge, learning, and experiences are termed as:
► Perceptions
► Emotions
► Values
► Abilities
Question No: 47 ( M - 1 ) .
Which of the following term is used to represent the employees’ disappointment with their management & employers?
► Arbitration
► Mediation
► Boycott
►Grievance
Question No: 48 ( M - 1 ) .
United Nations sent a rescue team in the supervision of Mr. Kim from Geneva to the northern areas of Pakistan affected by the destructive earthquake of 2005. In this situation Mr. Kim is a/an:
► Parent-country national
► Host-country national
► Third-country national
► Local-country national
Question No: 49 ( M - 1 ) .
All of the following could be goals of conflict, EXCEPT:
► Satisfying monetary needs
► Achieving special tasks
► Attaining desired happiness
► Avoiding employee grievances
Question No: 50 ( M - 1 ) .
The heart of a continuous effort designed to improve employee’s competency and organizational performance is known as;
► Development
► Learning
► Training
► Relevance
Question No: 51 ( M - 1 ) .
Learning about oneself is referred as;
► Self Actualization
► Self Assessment
► Self Reading
► Self Rationalization
Question No: 52 ( M - 1 ) .
A method of career path that contains both a vertical sequence of jobs and a series of horizontal opportunities is known as;
► Traditional Career Path
► Network Career Path
► Lateral Skill Path
► Dual-Career Path
Question No: 53 ( M - 1 ) .
When an individual sets career goals and identifies the means to achieve them, the process is known as;
► Career Path
► Career Planning
► Career Short Sightedness
► Career Development
Question No: 54 ( M - 1 ) .
Which of the following is not included in intrinsic rewards?
► Promotion opportunities
► Working conditions
► Insurance
► Interesting work
Question No: 55 ( M - 1 ) .
OWBPA stands for which of the following act?
► Older Workers Benefit Protection Act
► Older Women Benefit Protection Act
► Older Wife Benefit Protection Act
► Older Worth Benefit Protection Act
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Question No: 56 ( M - 1 ) .
FMLA stands for which of the following act?
► Family and Medical Leave Act of 1993
► Family and Maternal Leave Act of 1993
► Family and Mother Leave Act of 1993
► Family and Mental Leave Act of 1993
Question No: 57 ( M - 1 ) .
POS stands for which of the following option?
► Point-of-service
► Person-of-service
► Point-of-solution
► Personality-of-service
Question No: 58 ( M - 1 ) .
Which one of the following option describes the individuals’ capacity to influence decisions?
► Span of control
► Line authority
► Staff authority
► Power
Question No: 59 ( M - 1 ) .
The composition of managers’ experience, skills, abilities, and knowledge represents which type of power?
► Rewarded power
► Expert power
► Referent power
► Legitimate power
Question No: 60 ( M - 1 ) .
The traditional view about conflict explains the concept in which of the following way?
► Evidence of a failure in management
► Good for a group
► Improves productivity
► Cannot be evaded
From the traditional view, any conflict will be seen as bad. Since the evaluation of a manager’s performance is made by higher-level executives, those managers who do not succeed in eliminating conflicts are likely to be appraised negatively. Failure to follow this advice might result in the premature departure of the manager.
Above reference is taken from Stephen P.Robbins's book organizational behavior.
-
- Conflict is bad & should be avoided
-
- Results from lack of openness & trust
-
- Evidence of a failure in management
Question No: 61 ( M - 1 ) .
Who has presented the theory of Existence Relatedness Growth (ERG)?
► Alderfer
► McGregor
► Edward Thorndike
► McClelland
Question No: 62 ( M - 1 ) .
Who has presented the Reinforcement Theory?
► Alderfer
► McGregor
►Edward Thorndike
► McClelland
Question No: 63 ( M - 1 ) .
Which of the following test is used by McClelland to prove his theory?
► Thematic Apperception Test
► Vibrant Test
► Simulation Test
► Personality Test
Question No: 64 ( M - 1 ) .
Which of the following term can be defined as “A state of mind, desire, energy or interest that translates into action”?
► Motivation
► Stimuli
► Resentment
► Conation
Question No: 65 ( M - 3 )
What are the measures one should take to overcome the problem of “Do Only What You Get Paid for” Syndrome?
Question No: 66 ( M - 5 )
What steps organizations can take to enhance the career advancements of their female employees?
Question No: 67 ( M - 10 )
How an individual proceeds his/her career development?
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Question No: 68 ( M - 10 )
“Performance measurement affects employees in many ways.” Discuss this statement.