HRM627 MCQs  For Final
Shared and Solved By Muhammad Zeeshan
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Which of the following is NOT an advantage of group decision making?

Increased legitimacy

Generate more alternatives
Minority domination
Increase acceptance of a solution
Which of the following reaffirms commitment to the enhancement of quality of basic
education through adopting several measures?
Dakar Framework of Action for EFA
National Education Assessment System
National Education Policy
The Recife Declaration of UNESCO
A __________ occurs when the sender of the message gets the intended response from
the receiver.
Complementary transaction
Uncomplementary transaction
Crossed transaction
Ulterior transaction
Hogan describes personality as a structures, dynamics, _____________ and propensities
inside a person.
Processes
Traits
Habits
Core values
According to Gottfried intrinsic motivation is inversely related to ___________
Anxiety
Depression
Dissatisfaction
Frustration
A significant part of the ___________consists of individuals who trade directly, without being part of a company.
Private sector
Public sector
Voluntary sector
Civil sector
Which of the following is a process by which we give meaning to our environment by organizing and interpreting our sensory impressions?
Locus of control
Perception
Selectivity
Self-monitoring
___________ is a branch of philosophy that deals with moral values and codes of conduct.
Politics
Esthetics
Humanities
Ethics
Way back in which century, NGO’s were important in the anti-slavery movement and the movement for women's suffrage.
Mid-19th century
20th century
Mid 21st century
18th century
Which of following refers to the arena of uncoerced collective action around shared interests, purposes and values?
Public sector
Voluntary sector
Cooperative society
Civil society
The ability to put yourself in others shoes and to sense how others are feeling is called_________________
Empathy
Self awareness
Self monitoring
Consciousness
Which one the following is not the extrinsic value?
Stimulation
Universalism
Conformity
Power
The Gini coefficient of different sets of people cannot be averaged to obtain the Gini coefficient of all the people in the sets if a Gini coefficient were to be calculated for each person it would always be:
Zero
>1
>0
One
Which period/century is labeled as the “Century of Democracy”?
Renaissance period
19th century
20th century
21st century
The type of communication in which we do not recognize the humanity of other people is termed as
I-It communication
I-You communication
I-Thou communication
Nonverbal communication
People make things happen but they require a set of ___________ to do so.
Values
Traditions
Circumstances
Principles
__________ Culture places a high value on physical appearance.
Eastern
Asian
Western
All of the above
Hogan defines personality at how many levels?
Five levels
Four levels
Two levels
Three levels
Which type of teams are consisted of a manager and his or her employees from a particular functional area?
Self-managed teams
Functional teams
Cross functional teams
Virtual teams
_______________is a motivational approach in which an organization's financial
statements are shared with all employees.
Pay for performance
Stock option program
Open book management
Employee recognition
Which of the following requires that no one have a negative net income or wealth?
Gini coefficient
Gini index
Poverty index
Education index
Which of the following is true for public companies?
Public companies are part of the public sector
Public companies are part of the private sector
Public companies are not part of the public sector
Public companies are same as private companies
Degree to which people like or dislike themselves is:
Self-esteem
Self-monitoring
Locus of control
Stereotyping
Increase ‘voice’ of the employees as a result of democratic principles would lead to
which of the following?
Increased dysfunctional behavior in employees
Higher level of organizational commitment
Decreased employee morale
Low level of productivity
Which stage of group development is characterized by close relationships and
cohesiveness?
Performing
Norming
Storming
Adjourning
An adult high school or adult school is a high school facility designed for which of the
following?
Adult education
Primary education
Children education
Elementary education
In Pakistan, Provisions in primary schools particularly the rural primary schools are very
__________.
Appreciating
Fair
Good
Poor
A prestige grading, position, or rank within a group is known as which of the following?
Cohesiveness
Status
Norm
Role
When we show interest, */ fun, we are in which following state?
Parent ego state
Adapted child ego state
Adult ego state
Natural child ego state
Which of the followings is the emotional or feeling part of an attitude?
Affective component
Behavioral component
Environmental component
Cognitive component
_______________is a motivational approach in which an organization's financial statements are shared with all employees.
Pay for performance
Stock option program
Open book management
Employee recognition
The modern political democracy is seemed to be under attack from factors like:
Media consolidation
Commercialization of education
News uniformity
All of the given options
Which of the following is an acceptable standard or expectation shared by group members?
Norm
Role
Group Cohesiveness
Status
When you behave with confronting responses that express rebelliousness, pouting, anger, fear, anxiety, inadequacy, procrastination and blaming others, you are in which ego state?
Natural Child
Adapted Child
Sympathetic Parent
Adult Ego
When you behave and respond with probing responses that shows curiosity, intimacy, fun, joyfulness and fantasy, you are in which ego state?
Critical Parent
Natural Child
Sympathetic Parent
Adult Ego
Which one the following is not the extrinsic value?
Stimulation
Universalism
Conformity
Power
Degree to which people like or dislike themselves is:
Self-esteem
Self-monitoring
Locus of control
Stereotyping
The component of an attitude that is made up of the beliefs, opinions, knowledge, or
information held by a person is called:
Behavioral component
Cognitive component
Affective component
Environmental component
A person is considered intellectually developed when he/she is educated and
__________________?
Hardworking
Socialized
Intelligent
Trained
NLP stands for:
Neuro-Linguistic-Programming
Neuro-Language Programming
Non-Language Programming
Non-Linguistic-process
The component of an attitude that refers to an intention to behave in a certain way
toward someone or something is called:
Affective component
Environmental component
Cognitive component
Behavioral component
Which type of communication is vocal but does not use words?
Paralanguage
Silence
Kinesics
Non-verbal
The heart of interpersonal communication is shared meanings between people. This
statement is said by
Watzlawick
 

Jackson

 

 

 

 

 

 

Duck
Richard and McCroskey
Irfan works at an office with low-walled cubicles. There is often a lot of background
noise and Irfan has trouble hearing clients on the phone. This is an example of a
________ barrier.
Semantic
Physical
Process
Personal
Personality is:
Something than changes almost monthly
Of no interest to trainers
A key part of motivation theory
A stable set of personal characteristics that account for consistent patterns
of behavior
An individual who’s shy and withdrawn and focuses on understanding the world is
described as an:
Sensing
Introvert
Perceptive
Intuitive
The ability to put yourself in others shoes and to sense how others are feeling is
called_________________
Empathy
Self awareness
Self monitoring
Consciousness
“I don’t like Ali because he discriminates against women”, is an example of:
Affective component
Cognitive component
Behavioral component
Environmental component
Our experience of the world is created by gathering information through the use of
our______ senses.
One
Five
Three
Six
Which type of managers take less time to make their decisions and less information in
making their choices?
Rational mangers
Low risk taking managers
Efficient managers
High risk taking managers
TA stands for_________________?
Transformational analysis
Translational analysis
Transformable analysis
Transactional analysis
Which transaction can be helpful when the negative parent or child ego response is
crossed with an adult response?
Complementary transaction
Crossed transaction
Ulterior transaction
Parent transcation
Hogan defines personality at how many levels?
Five levels
Four levels
Two levels
Three levels
Which of the following is a process by which we give meaning to our environment by
organizing and interpreting our sensory impressions?
Locus of control
Perception
Selectivity
Self-monitoring
Which of the following occurs when the sender of the message does not get the expected response from the receiver?
Complementary transaction
Crossed transaction
Ulterior transaction
None of the given options
Which of the following includes in the negative pole of conscientiousness?
Prejudiced
Self-indulgent
Self-centered
Hostility
The type of communication in which we do not recognize the humanity of other people
is termed as
I-It communication
I-You communication
I-Thou communication
Nonverbal communication
When the adult ego is in control, people behave in a thinking, balanced and
___________ manner.
Unemotional
Irrational
Sentimental
Unrealistic
Non-completive skills, capabilities and competencies are the element of
Social skills
Self management
Emotional development
Emotional intelligence
"Pouting" is a physical cue for which ego state?
Parent
Child
Adult
Transaction
A person’s need of self-respect, and status are the components of______.
Safety needs
Esteem needs
Social need
Self-actualization needs
Which of the following is not the type of nonverbal communication?
Kinesics
Haptics
Physical appearance
Ambushing
When you behave and respond with probing responses that shows curiosity, intimacy, fun,
joyfulness and fantasy, you are in which ego state?
Critical Parent
Natural Child
Sympathetic Parent
Adult Ego
A workweek in which employees work longer hours per day but fewer days per week is called:
Flexible workweek
Telecommuting
Compressed workweek
Job sharing
The highest need in the hierarchy of needs is:
:
Safety
Esteem
Self actualization
Physiological
Which of the following is NOT among the personality traits studied under Five Factor Model?
Extraversion
Agreeableness
Security
Emotional stability
If Mr. A has a belief that “discrimination is wrong”, then what will be his feeling about a person who discriminates against minorities?
Appreciates him
Like him
Does not like him
Starts fighting with him
An individual who is shy and withdrawn, and focuses on understanding the world is described as an:
Introvert
Sensing
Perceptive
Intuitive
Negative inequity is generated when an individual feels that he/ she received a reward which is:
More than that of other people
Equal to that of others
Not sufficient for his/ her needs
Less than that of other people
From 1985 to 2000, the number of most authoritarian countries in the world
declined from:
80 to 64
65 to 10
67 to 26
42 to 12
According to the Big-Five Model, which of the following is the personality
dimension that explains the degree to which someone is imaginative, artistically sensitive, and intellectual?
Extraversion
Openness to experience
Conscientiousness
Emotional stability
In his research, Herzberg asked his respondents to:
Indicate when they felt exceptionally good or bad about their job
Complete a well-known satisfaction inventory
Identify hygiene factors
Indicate the level of their morale
“Can you shed some light on it?” is a common expression based on:
Auditory sub-modalities
Kinesthetic sub-modalities
Gustatory sub-modalities
Visual sub-modalities
A worker with perceived negative inequity is likely to change work inputs or __________ .
Leave the situation
Ask for a raise
Work more hours
Come to work early
Human development index considers all of the following variables, EXCEPT:
Adult education
Life expectancy
Literacy
Standard of living
Which of the following is true about a group?
Interacting individuals who come together to achieve particular goals
Interdependent individuals who come together to achieve
particular goals
Interacting and interdependent individuals who come together to achieve
particular goals
Two or more interacting and interdependent individuals
Human development index of Nepal was 0.534 in 2005, published in 2007 and is:
Increasing
Decreasing
Constant
Facing change
Good Political Governance emphasizes the role of:
Accountability and Efficiency
Transparency and Effectiveness
Accountability and Transparency
Effectiveness and Efficiency
Sustainable Human Resource Development can be attained and sustained only when the people at large have access to:
Information
Knowledge decision making
Empowerment and decision implementation
All of the given options
Human Development Index (HDI) is a:
Comparative measure
Proportional measure
Distributive measure
Relativistic measure
A ‘7’ degree on the freedom scale used in World Freedom Reports means that the country is:
Free
Least free
In consideration to be freed
Moderately free
Work teams are __________ made up of interdependent individuals who are
responsible for attainment of a goal.
Formal groups
Informal groups
Unstructured groups
Sample group
People who are low on neuroticism are:
More stable
Less stable
Unstable
None of the given options
For determining the degree of freedom, Nations are ranked on a scale of ____ on several questions.
0 – 4
0 – 5
1 – 4
1 – 10
Which of the following is a process that gives meaning to our environment by organizing and interpreting our sensory impressions?
Locus of control
Perception
Selectivity
Self-monitoring
Which of the following is not the trait of people high on Intrinsic Motivation (IM)?
Well planned
Self determined
Self directed
Risk taker
According to Maslow, which of the following are considered to be higher-order needs?
Self-actualisation and Safety
Self-actualisation and Existence
Esteem and Relatedness
Esteem and Self-actualisation
Hertzberg’s theory does not include:
Satisfiers
Hygiene factors
Equity
Job content factors
Which of the following expressions is based on kinesthetic sub-modality?
Junaid’s room is in an apple-pie order
She sung so well
Ali was completely immersed to his mid-term exams
Chinese food does not magnetize his taste
When we find a student guilty of using unfair means in exam and conclude that all the students are cheaters, corresponds to:
Stereotyping
Halo effect
Attitude
Behavior
If you don’t study for an exam because you don’t think it will help your exam
grade, this refers to which component of Expectancy theory?
 

Valence

 

 

 

 

 

 

Instrumentality
Expectancy
Effort
The element of motivation that is 'an internal state and makes certain outcomes
attractive' is referred as:
A drive
An effort
A goal
A need
Goal setting theory states that in order to have superior motivators, goals should
be:
Specific and challenging
General and encouraging
So hard that they are beyond the employee’s skills level
So that they can be easily reached
Job sharing and telecommuting are two forms of __________ work schedules.
Compressed
Strict
Flexible
All of the given options
When full-time production employees work for "10-hour days" each week, their
company is using __________.
Flextime
Telecommuting
Job sharing
A compressed workweek

When you behave and respond with evaluative responses that are critical, judgmental, opinionated, demanding and disapproving, you are in which ego state?

Sympathetic Parent
Critical parent
Natural Child
Critical child

When the ___________ is in control, people behave in a thinking, rational, calculating, factual, unemotional manner.

Adult Ego State
Parent ego state
Child ego state
None of the given options

The verbal cue for child ego state includes all except:

“I wish”
“How much”
“I want”
“I don't know”

Which transaction can be helpful when the negative parent or child ego response is crossed with an adult response?

Complementary transaction
Crossed transactions
Ulterior transactions
None of the given options

The term democracy originated from Greek word “demokratia” where “demo” means:

People
Process
Power
Policy

That really brightens my day” belongs to:

Auditory Sub-modalities
Kinesthetic Sub-modalities
Visual Sub-modalities
Gustatory Sub-modalities

Which of the following dimensions of trust deals with willingness to protect a person, physically and emotionally?

Openness
Competence
Consistency
Loyalty
Organizational democracy requires                   style of management.
     
Participative
Autocratic
Paternalistic
Laissez-faire


______________ means that members of an organization participate in the processes of organizing and governance.

Organization productivity
Employee morale
Economic democracy
Organizational democracy


Gestures, facial expression, and body movements are all part of __________.

Facilitation
Intonation
Nonverbal communication
Posturing
___________ Transactions occur when the words seem to be coming from one ego state, but in reality they are coming from some other ego state.
Crossed
Complementary
Ulterior
Futile
Which of the following requires the listener to pay reasonably close attention to the speaker?
Marginal listening
Effective listening
Evaluative listening
Emphatic listening

The transfer and understanding of meaning is __________.


Communication
Nonverbal communication
Organizational communication
Interpersonal communication
Which of the following is NOT true about nonverbal communication?
It is symbolic
It is rule guided
It reflects culture
 
 

It is unintentional

 

Impersonal communication occurs when:
We interact spontaneously with other people
We practice other-centered communication
We treat people as objects
We interact spontaneously and practice other-centered communication
A need that is satisfied when a person is recognized by the boss for doing a good job is __________.
Safety need
Esteem need
Self-actualization need
Social need
Hertzberg suggested that performance can be improved by:
Emphasising instrumentality
Stressing higher-order needs
Adding satisfiers to people’s jobs
Adding hygienes to people’s jobs
Which of the following countries has "Mean Years of schooling" less than 3 years?
India
Pakistan
Bangladesh
All the given options
    
 
Which of the following is the most extensively researched trait of Big five model?
Conscientiousness
Emotional stability
Extraversion
Agreeableness
   
The positive pole of extraversion includes all of the following, EXCEPT:
Sociability
Assertiveness
Logical
Gregarious
  
Which of the following does not come under the negative pole of agreeableness?
Hostility
Warm
Disdainful
Bossy
 
According to the research, people seek consistency between their attitudes and ____________. 
Behavior
Emotions
Knowledge
Opinions
"Developing the ability to live as a member of the society or a group and contribute to it" relates to which of the following?
Physical development
Social development
Spiritual development
Political development
Which of the following is not a proposition of Personality & Intrinsic Motivation (IM) Link?
People high on conscientiousness would be high on IM
People high on Extraversion would be high on IM
People high on Agreeableness would have moderate IM
People high on Neuroticism would be high in IM
   
 
Asking someone the meaning of his statement is an example of:
Verbal aggressiveness
Rejection
Metacommunication
Insensitivity
   
Which of the following is the most powerful nonverbal cue?
Silence
 
 

Touch

 

 

 

 

Eye contact

Facial expression
 
 
Transactional Analysis is supported by the philosophy that:
People can change
We all have a right to be in the world and be accepted
Quality of work life can be improved
All of the given options
Which period/century is labeled as the “Century of Democracy”?
Renaissance period
19th century
20th century
21st century
 
 
Which of the following power is an influence that is based on expertise, special skills, or knowledge?
Reward power
Coercive power
Legitimate power
Expert power
Which of the following power arises because of a person’s desirable resources or personal traits?
Reward power
Coercive power
Referent power
Expert power
   
Which stage of group development is characterized by intragroup conflict?
Norming
Storming
Adjourning
Forming
  
Which of the following is true about a group?      
Interacting individuals who come together to achieve particular goals
Interdependent individuals who come together to achieve particular goals
Interacting and interdependent individuals who come together to achieve particular goals
Two or more interacting and interdependent individuals
 
 
Human development index of Bangladesh was 0.551 in 2005, published in 2007 and is:
Increasing
Decreasing
Constant
Facing big change
  
Which of the following is NOT an aspect of Sustainable Human Development?
Empowerment
Responsiveness
Sustainability
Equity
  
Governance is a process of:
Decision making and decision implementing
Decision implementing and decision monitoring
Decision making and decision processing
Decision making and decision monitoring
  
 “Doing an activity or behavior voluntarily for its own sake, for the inherent satisfaction and pleasure derived from participation” well defines:
Intrinsic Motivation
Extrinsic Motivation
Conscientiousness
Machiavellianism
   
The term “Gross National Happiness” was coined in:
1950
1965
1972
1985
  
If we activate our aerobic system with proper exercise and diet, we burn which of the following as primary fuel?
Carbohydrates
Vitamins
Fats
Proteins
 
 
Which of the following exercises do NOT maintain the increased heart rate for 20 or more minutes?          
Biking
Swimming
Aerobic dancing
Yoga
 
 
Which of the following is a type of work teams that operates without a manager and is responsible for a complete work process or segment?
Self-managed Team
Functional team
Cross functional team
Virtual team
   
Hertzberg’s theory does not include:
Satisfiers
Hygiene factors
Equity
Job content factors
   
When full-time production employees work for "10-hour days" each week, their company is using __________.
Flextime
Telecommuting
Job sharing
A compressed workweek
   
_____________ is communication that is vocal but does not use words.
Haptics
Paralanguage
Non verbal
Verbal
The fact that we may receive several nonverbal messages at once, it indicates that nonverbal communication is:
Ambiguous
Distracting
Multi-channeled
Non-linguisitic
  
Which of the following expressions is based on kinesthetic sub-modality?
Junaid’s room is in an apple-pie order
She sung so well
Ali was completely immersed to his mid-term exams
Chinese food does not magnetize his taste
  
Which one of the following is the modality of Neuro-linguistic programming?
Artifacts
Chronemics
 
 

Kinesthetic

 

Haptics
 
To feel angry at some one corresponds to:
Attitude
Behavior
Skill
The ability to manage one’s own emotions and impulses is called:
Self-awareness
Self-motivation
Self-management
Self monitoring
If Mr. A has a belief that “discrimination is wrong”, then what will be his feeling
about a person who discriminates against minorities?
Appreciates him
Like him
Does not like him
Starts fighting with him
An individual who is shy and withdrawn, and focuses on understanding the world
is described as an:
Introvert
Sensing
Perceptive
Intuitive
Negative inequity is generated when an individual feels that he/ she received a
reward which is:
More than that of other people
Equal to that of others
Not sufficient for his/ her needs
Less than that of other people
From 1985 to 2000, the number of most authoritarian countries in the world
declined from:
80 to 64
65 to 10
67 to 26
42 to 12
According to the Big-Five Model, which of the following is the personality
dimension that explains the degree to which someone is imaginative, artistically
sensitive, and intellectual?
Extraversion
Openness to experience
Conscientiousness
Emotional stability
In his research, Herzberg asked his respondents to:
Indicate when they felt exceptionally good or bad about their job
Complete a well-known satisfaction inventory
Identify hygiene factors
Indicate the level of their morale
“Can you shed some light on it?” is a common expression based on:
Auditory sub-modalities
Kinesthetic sub-modalities
Gustatory sub-modalities
Visual sub-modalities
A worker with perceived negative inequity is likely to change work inputs or
__________ .
Leave the situation
Ask for a raise
Work more hours
Come to work early
Human development index considers all of the following variables, EXCEPT:
Adult education
Life expectancy
Literacy
Standard of living
Which of the following is true about a group?
Interacting individuals who come together to achieve particular goals
Interdependent individuals who come together to achieve
particular goals
Interacting and interdependent individuals who come together to achieve
particular goals
Two or more interacting and interdependent individuals
Human development index of Nepal was 0.534 in 2005, published in 2007 and is:
Increasing
Decreasing
Constant
Facing change
Good Political Governance emphasizes the role of:
Accountability and Efficiency
Transparency and Effectiveness
Accountability and Transparency
Effectiveness and Efficiency
Sustainable Human Resource Development can be attained and sustained only
when the people at large have access to:
Information
Knowledge decision making
Empowerment and decision implementation
All of the given options
Which teams are composed of a manager and employees from a particular functional area?
Functional teams
Self-managed teams
Cross functional teams
Virtual teams
Human Development Index (HDI) is a:
Comparative measure
Proportional measure
Distributive measure
Relativistic measure
If Ayesha and Rahat both are trying to take control of the group at every meeting, it is more probable that group is in the ___________ of group development.
Performing stage
Norming stage
Storming stage
Adjourning stage
   
A ‘7’ degree on the freedom scale used in World Freedom Reports means that
the country is:
Free
Least free
In consideration to be freed
Moderately free
In which of the following groups, appropriate behaviors are established by and directed toward organizational goals?
Formal groups
Informal group
Structured groups
Unstructured groups
Work teams are __________ made up of interdependent individuals who are
responsible for attainment of a goal.
Formal groups
Informal groups
Unstructured groups
Sample group
When communication takes place between more than two people, it is known as which of the following?
Interpersonal communication
Group communication
Non verbal communication
None of the given options
People who are low on neuroticism are:
More stable
Less stable
Unstable
None of the given options
For determining the degree of freedom, Nations are ranked on a scale of ____ on
several questions.
0 – 4
0 – 5
1 – 4
1 – 10
Which of the following is a process that gives meaning to our environment by
organizing and interpreting our sensory impressions?
Locus of control
Perception
Selectivity
Self-monitoring
Which of the following is not the trait of people high on Intrinsic Motivation (IM)?
Well planned
Self determined
Self directed
Risk taker
According to Maslow, which of the following are considered to be higher-order
needs?
Self-actualisation and Safety
Self-actualisation and Existence
Esteem and Relatedness
Esteem and Self-actualisation
Hertzberg’s theory does not include:
Satisfiers
Hygiene factors
Equity
Job content factors
Which of the following expressions is based on kinesthetic sub-modality?
Junaid’s room is in an apple-pie order
She sung so well
Ali was completely immersed to his mid-term exams
Chinese food does not magnetize his taste
When we find a student guilty of using unfair means in exam and conclude that all the students are cheaters, corresponds to:
Stereotyping
Halo effect
Attitude
Behavior
If you don’t study for an exam because you don’t think it will help your exam
grade, this refers to which component of Expectancy theory?
Valence
Instrumentality
Expectancy
Effort
The element of motivation that is 'an internal state and makes certain outcomes
attractive' is referred as:
A drive
An effort
A goal
A need
Goal setting theory states that in order to have superior motivators, goals should
be:
Specific and challenging
General and encouraging
So hard that they are beyond the employee’s skills level
So that they can be easily reached
Job sharing and telecommuting are two forms of __________ work schedules.
Compressed
Strict
Flexible
All of the given options
When full-time production employees work for "10-hour days" each week, their
company is using __________.
Flextime
Telecommuting
Job sharing
A compressed workweek
 “Personality theory has been an integral part of psychology and is concerned with evaluating models of human nature”. This statement is given by ____________.

Galton
Norman
Goldberg
Hogan




The high-velocity industries that are probably more exposed to the impact of globalization are:

Manufacturing
Electronics
Service
Textile




Infant mortality in poor countries is __________ per 1,000 live births.

85
100
115
150




The common expression “I feel like I’m carrying this whole thing on my back” is based on which of the following sub modalities?


Kinesthetic
Visual
Auditory
Olfaction



Which component of attitude refers to an intension to behave in a certain way towards something or some one?

Affective component
Cognitive
Behavioral
Environmental




Which of the following is excluded from threads of corporate excellence?[/b]

Strategic orientation
Top management style
Organizational design
Corporate vision



which of the following is not an aspect of sustainable human development ?

Responsiveness
Sustainability
Equity
Empowerment


Body language and verbal intonation are important means of ……… communication?

Nonverbal
Technical
Verbal
Impersonal


Most effective behavior, human relations and performance comes from
Parent ego state
Child ego state
Adult ego state
 Either parent ego state or adult ego state



Paralanguages refers to what?In which country leaders are expected to be paternalistic towards the employees

Korea
Pakistan
Japan
America

The parent, the child and the adult are the three states of which of the given option?

Attitude
Ego
FFM
Vision


“That really brightens my day” belongs to:


Visual Submodalities
Auditory Submodalities
Kinesthetic Submodalities
Gustatory Submodalities







“Personality theory has been an integral part of psychology and is concerned with evaluating models of human nature”. This statement is given by ____________.


Galton
Norman
Goldberg
Hogan


Which type of communication is vocal but does not use words?


Paralanguage
Silence
Kinesics
Non-verbal




A __________ occurs when the sender of the message gets the intended response from the receiver.

Complementary transaction
Uncomplementary transaction
Crossed transaction
Ulterior transaction


_______________is a motivational approach in which an organization's financial statements are shared with all employees.


Pay for performance
Stock option program
Open book management
Employee recognition

Our experience of the world is created by gathering information through the use of our______ senses.

One
Five
Three
Six

Degree to which people like or dislike themselves is:

Self-esteem
Self-monitoring
Locus of control
Stereotyping
The high-velocity industries that are probably more exposed to the impact of globalization are:

Manufacturing
Electronics
Service
Textile

Which type of teams are consisted of a manager and his or her employees from a particular functional area?

Self-managed teams
Functional teams
Cross functional teams
Virtual teams

Infant mortality in poor countries is __________ per 1,000 live births.

85
100
115
150

When the ___________ is in control, people behave in a thinking, rational, calculating, factual, unemotional manner.

Parent ego state
Child ego state
Adult Ego State
None of the given options

Individuals high in ______________ basically value affiliation and avoid conflict.

Extraversion
Agreeableness
Conscientiousness
Emotional stability


"Pouting" is a physical cue for which ego state?

Parent
Child
Adult
Transaction

Genetics enables body’s ability to burn:

Carbohydrates
Fat
Glycogen
Vitamins

______________ means that members of an organization participate in the processes of organizing and governance.

Organizational democracy
Employee morale
Organization productivity
Economic democracy

The following conversation is the example of which transaction? Stimulus: You can never trust these people Response: Exactly! Their kind is all the same

Child-Child Transaction
Adult-Adult Transaction
Parent-Parent Transaction
Parent-Child Transaction

The common expression “I can’t handle this stuff” is based on which of the following sub modalities?

Auditory
Kinesthetic
Visual
Olfaction

An individual who’s shy and withdrawn and focuses on understanding the world is described as an:

Sensing
Introvert
Perceptive
Intuitive

In which of the following countries, 1 in every 2 adults is taking part in adult education programs.

Sweden
Canada
Libya
India

Aristotle regarded STATE as a/an:

Organism
Individual
Country
Nation

The modern political democracy is seemed to be under attack from factors like:

Media consolidation
Commercialization of education
News uniformity
All of the given options

If Mr. B has a belief that “smoking is bad” and he starts avoiding Mr. C because he smokes refers to which of the following:

Affective component
Cognitive component
Behavioral component
Environmental component

People make things happen but they require a set of ___________ to do so.

Values
Traditions
Circumstances
Principles

Freedom House generally uses ______ criteria for its reports.

Economic growth measure
Standard geographic regions
Developed and underdeveloped countries measure
High / low GNP measure


The highest need in the hierarchy of needs is:

Safety
Esteem
Self actualization
 Physiological

Which of the followings is the emotional or feeling part of an attitude?

Affective component
Behavioral component
Environmental component
Cognitive component

The happiest of the four life positions is usually which of the following?

I'm OK; you're not OK
I'm not OK; you're OK
I'm OK; you're OK
I'm not OK; you're not OK

It is estimated that between 1990 and 2030 world’s population will grow by how many?

3.7 billion
2 trillion
3.7 million
7 billion

Hogan defines personality at how many levels?

Five levels
Four levels
Two levels
Three levels

The Gini coefficient is defined as a ratio with value/s ____________.

Greater than 1
Between 0 and 1
Less than zero
Equal to 1


When you behave and respond with evaluative responses that are critical, judgmental, opinionated, demanding and disapproving, you are in which ego state?

Sympathetic Parent
Critical child
Natural Child
Critical Paren


ESL is abbreviation for which of the following?

English as a Second Language
European Student Language
Effective Secondary Language
English Study Links


The verbal cue for child ego state includes all except:

“I wish”
“How much”
“I want”
“I don't know”

Which transaction can be helpful when the negative parent or child ego response is
crossed with an adult response?

Complementary transaction
Crossed transactions
Ulterior transactions
None of the given options


The term democracy originated from Greek word “demokratia” where “demo” means:

People
Process
Power
Policy
The transfer and understanding of meaning is __________.

Communication
Nonverbal communication
Organizational communication
Interpersonal communicate


Which leadership style involves the leader giving followers something they want in exchange for something the leader wants?

Transformational
Charismatic
Transactional
None of the above


Which country tops the list of South Asian countries in terms of the Human development Index?

Africa
Bangladesh
Sri Lanka

India
When we form a general intuition about a person on the basis of single characteristics it’s known as

Stereotyping
Self serving bias
Halo effect
Empathy



The heart of interpersonal communication is shared meanings between people. This statement is said by

Watzlawick
Jackson
Duck
Richard and McCroskey


Non-completive skills, capabilities and competencies are the element of


Social skills
Self management
Emotional development
Emotional intelligence


___________ can have good effect on our mental state.

Positive words
Toxic words
Caustic words
Negative words


NLP stands for:

Neuro-Linguistic-Programming
Neuro-Language Programming
Non-Language Programming
Non-Linguistic-process


“I don’t like Ali because he discriminates against women”, is an example of:

Affective component
Cognitive component
Behavioral component
Environmental component



Which of the following communication occurs simultaneously from two or more channels?

Verbal communication
Interpersonal communication
Non-verbal communication
All of the above

When we show interest, understanding and fun, we are in which following state?

Parent ego state
Adapted child ego state
Adult ego state
Natural child ego state


c high behavioral consistency between "who they are" and "what they do"?
High self-motivators
Low self-monitors
High self-monitors
Low self-motivators
   
Which theory was developed by Frederick Hertzberg?

Theory X/theory Y
Motivation-hygiene theory
Hierarchy of needs theory
Equity theory

Reliability, predictability, and good judgment in handling situation are related to which of the following dimension of trust?

Openness
Loyalty
Consistency
Integrity
“I guess” is a verbal cue for which ego state?

Select correct option: Parent
Child
Adult
Transaction